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Fraud: Roku and Disney Streaming Partner Transactions

There appears to be many of us Roku customers who have had monthly transactions charged under our Roku account which are often not really tied to Disney Plus subscriptions. In my case, they appeared as invoices under my Roku account with descriptions like:

Disney Streaming Partner Transaction Id

and

Billed as: Roku for Disney Electronic Content Inc

The charges vary from $9.99, $10.99 to $13.99 for me, but others have reported variations on those amounts. A sample screenshot for me appears below. Those of us who encountered this have often spent long periods of time on the phone with both Roku and Disney, and both sides tend to throw their hands up in the air. Disney customer support will tell you they don’t see these transactions on their end, and Roku support will see the transactions but all they can do is confirm that your subscription to Disney Plus is expired and inactive.

Disney Streaming Partner Transactions

In my case, I concluded that these were fraudulent charges that merely appeared as Disney transactions, but were most likely bogus. The only thing I could do to feel safe was to remove my credit card payment info from my Roku account and then delete (inactivate) my Roku account, and then create a new Roku account with a different email address.

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