Apple Pay Activity Alert: Confirmation Review Underway
We are reviewing a $713.85 payment request submitted from Cupertino, CA before allowing it to advance through processing. This review is part of the authorization stage used to confirm payment activity before completion.
Activity Reference: OCAG-1612517
Do you recognize this payment request? If yes, there is nothing further you need to do while the review is being completed.
If not, contact Apple at 888-897-9708 promptly so our support team can assist with reviewing the request.
Billing questions or payment-related concerns may be directed to 888-897-9708.
Thank you,
Apple Payment Support
The “Apple Pay Activity Alert” Text Is a Scam
A text claims Apple is reviewing a $713.85 Apple Pay payment from Cupertino, CA. It gives a reference number and tells you to call a phone number if you don’t recognize the charge.
Don’t call. This is a callback scam.
How it works
There’s no link to click, which makes it feel safer. The charge is fake, and the number connects you to a scammer. Once you’re on the phone, they typically:
- Claim your account is compromised and ask you to “verify” your identity
- Ask for your Apple ID password, bank login, or card number
- Push you to install remote-access software
- Tell you to move money to a “safe account” or buy gift cards
Red flags
- Unsolicited text about a charge you didn’t make. Apple doesn’t send these.
- A phone number instead of a link. This sidesteps spam filters and puts you in a live conversation with a scammer.
- “If yes, do nothing.” This lowers your guard. The scam only needs the people who say no.
- Official-sounding details. A reference number, “authorization stage,” and “Apple Payment Support” are filler.
- A specific dollar amount and city. These are meant to feel real and prompt a reaction.
What to do
- Don’t call or reply. Replying confirms your number is active.
- Check directly. Open your Wallet app or bank app. If there’s no charge, there’s no issue.
- Report it. Forward the text to 7726 (SPAM) and file a report at reportfraud.ftc.gov.
- Delete it and block the sender.
If you already called
- Hang up and don’t install anything they asked for.
- Call your bank or card issuer using the number on your card.
- Change your Apple ID and bank passwords.
- Watch your accounts for unusual activity.
If you need real Apple support, go to support.apple.com. Never use a number from a text.