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Scam – Apple Pay Activity Alert – 888-897-9708

Apple Pay Activity Alert: Confirmation Review Underway

We are reviewing a $713.85 payment request submitted from Cupertino, CA before allowing it to advance through processing. This review is part of the authorization stage used to confirm payment activity before completion.

Activity Reference: OCAG-1612517

Do you recognize this payment request? If yes, there is nothing further you need to do while the review is being completed.

If not, contact Apple at 888-897-9708 promptly so our support team can assist with reviewing the request.

Billing questions or payment-related concerns may be directed to 888-897-9708.

Thank you,

Apple Payment Support

The “Apple Pay Activity Alert” Text Is a Scam

A text claims Apple is reviewing a $713.85 Apple Pay payment from Cupertino, CA. It gives a reference number and tells you to call a phone number if you don’t recognize the charge.

Don’t call. This is a callback scam.

How it works

There’s no link to click, which makes it feel safer. The charge is fake, and the number connects you to a scammer. Once you’re on the phone, they typically:

  • Claim your account is compromised and ask you to “verify” your identity
  • Ask for your Apple ID password, bank login, or card number
  • Push you to install remote-access software
  • Tell you to move money to a “safe account” or buy gift cards

Red flags

  • Unsolicited text about a charge you didn’t make. Apple doesn’t send these.
  • A phone number instead of a link. This sidesteps spam filters and puts you in a live conversation with a scammer.
  • “If yes, do nothing.” This lowers your guard. The scam only needs the people who say no.
  • Official-sounding details. A reference number, “authorization stage,” and “Apple Payment Support” are filler.
  • A specific dollar amount and city. These are meant to feel real and prompt a reaction.

What to do

  1. Don’t call or reply. Replying confirms your number is active.
  2. Check directly. Open your Wallet app or bank app. If there’s no charge, there’s no issue.
  3. Report it. Forward the text to 7726 (SPAM) and file a report at reportfraud.ftc.gov.
  4. Delete it and block the sender.

If you already called

  • Hang up and don’t install anything they asked for.
  • Call your bank or card issuer using the number on your card.
  • Change your Apple ID and bank passwords.
  • Watch your accounts for unusual activity.

If you need real Apple support, go to support.apple.com. Never use a number from a text.

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